Privacy Policy

1. The term “personal data” refers to any information that we possess or control, which is directly or indirectly related to an individual to the extent that the individual can be identified or easily identifiable from the information, such as name, address, telephone number, identification card number, date of birth, email address, gender, race, banking details, credit/debit card details, etc.
2. Your personal data may be collected from you when you interact with us in any way, including through any transactions and/or communications made from or with us.
3. We may also collect your personal data from various sources, including but not limited to any meetings, events, activities, customer satisfaction surveys organized and/or sponsored by us, as well as from publicly available sources such as BISA directories and social media pages.
4. Additionally, we may receive, store, and process your personal data that is made available or provided by authorized third parties, credit reference/reporting agencies, law enforcement and regulatory authorities.

The personal data provided to us may be processed for the following purposes:

1. Used for registration as a user account BISA App
2. To process, manage, or verify your identity
3. To provide, maintain, and improve the Platform and/or Services to you
4. To fulfill and validate your purchases / reservations / requests
5. To communicate with you and maintain and enhance customer relations
6. To provide you with support and handle requests and complaints
7. To facilitate your participation in contests, promotions, campaigns, surveys, or polls
8. To conduct market research or surveys, internal marketing analysis, and customer profiling
9. To protect and/or enforce our legal rights and interests
10. To comply with our legal obligations and regulations under applicable laws
11. To comply with law enforcement or governmental authority requests
12. To detect, investigate, and prevent fraudulent, unlawful, or illegal activities
13. To transfer or assign our rights, interests, and obligations under any agreed-upon agreements
14. For administrative and internal updating purposes

1. You have the right to request access, request copies, request updates or corrections to your personal data stored by us, subject to applicable data protection and privacy laws.
2. You have the right, upon written notice, to withdraw your previously given consent to us, subject to applicable legal limitations and contractual provisions.
3. You can rectify, update, or delete your personal data at any time by modifying your profile in the “Account Settings” page on the Platform.

BISA strives at all times to ensure that User's personal data is maximally protected. BISA implements reasonable security measures to maintain and secure User's personal data. BISA also encourages Users to take steps to protect their Personal Data, including not disclosing passwords, not providing personal information to anyone, using complex passwords, and changing passwords regularly.

1. All text, data, images, graphics, audio and/or video information, and other materials on the Platform are the property of BISA and are protected by copyright, trademark, and/or other regulations regarding intellectual property rights.
2. Users are prohibited from copying, displaying, downloading, modifying, reproducing, or creating derivative works from the Platform's components for commercial purposes without the written consent of BISA.

If you have any questions about this Privacy Policy, or wish to file a complaint or request for access to data or correction relating to your personal data, you can contact us at hello@bisa.id.